Effective Date / Last Updated: 30/01/2026

These Terms & Conditions govern your access to and use of the BLE website and any purchases made through it. By accessing the Website or placing an order, you agree to be bound by these Terms & Conditions.

1. Definitions

“Website” refers to the BLE website.
“We / Us / Our” refers to BLE.
“User / You” refers to any person who accesses or uses the Website.
“Products” refers to all food and bakery items offered for sale through the Website.

2. Eligibility

By using this Website, you confirm that:

  • You are at least 18 years old, or
  • You are using the Website under the supervision of a legal guardian.

The Website and its services are intended for use within the United Arab Emirates only.

3. Products & Availability

  • All Products are subject to availability.
  • We reserve the right to modify, discontinue, or limit quantities of any Product at any time without prior notice.
  • Product images are for illustrative purposes only and may vary slightly from the actual item.

4. Orders

  • Placing an order constitutes an offer to purchase Products subject to these Terms.
  • We reserve the right to accept or reject any order at our sole discretion.
  • An order is considered confirmed only after payment has been successfully processed.

5. Pricing

  • All prices are displayed in the applicable currency and are subject to change without prior notice.
  • Prices do not include delivery fees unless stated otherwise.
  • Any applicable taxes or charges will be displayed at checkout.

6. Payments

  • Payments are processed through authorized third-party payment service providers.
  • BLE does not store full payment card details.
  • By completing a payment, you confirm that you are authorized to use the selected payment method.

7. Shipping & Delivery

  • Delivery services are available within the United Arab Emirates only.
  • Delivery times are estimates and may vary due to circumstances beyond our control.
  • BLE is not responsible for delays caused by incorrect delivery information provided by the User.

8. Food Products Disclaimer

  • Our Products are food items intended for immediate or short-term consumption.
  • Storage and handling instructions must be followed as provided.
  • BLE shall not be held responsible for issues arising from improper storage, handling, or consumption of Products after delivery.

9. Returns & Refunds

  • Due to the nature of food products, returns or refunds may be restricted except where Products are damaged, defective, or incorrect upon delivery.
  • Any issues must be reported within the timeframe specified in our Return & Refund Policy.
  • Approval of refunds or replacements is at BLE’s discretion and subject to verification.

10. User Responsibilities

You agree to:

  • Provide accurate and complete information when placing orders
  • Use the Website for lawful purposes only
  • Not misuse or interfere with the Website’s functionality or security

11. Intellectual Property

All content on the Website, including text, images, logos, designs, and trademarks, is the property of BLE or its licensors and is protected by applicable intellectual property laws.
Unauthorized use is strictly prohibited.

12. Limitation of Liability

To the maximum extent permitted by law:

  • BLE shall not be liable for any indirect, incidental, or consequential damages arising from the use of the Website or Products.
  • Our total liability shall not exceed the amount paid by the User for the relevant order.

13. Indemnification

You agree to indemnify and hold BLE harmless from any claims, damages, or expenses arising from your violation of these Terms or misuse of the Website.

14. Third-Party Services

The Website may include links or integrations with third-party services. BLE is not responsible for the content, terms, or practices of such third parties.

15. Suspension or Termination

We reserve the right to suspend or terminate access to the Website without prior notice if these Terms are violated or if required by law.

16. Governing Law & Jurisdiction

These Terms & Conditions are governed by and construed in accordance with the laws of the United Arab Emirates.
Any disputes shall be subject to the exclusive jurisdiction of the competent courts of the UAE.

17. Amendments

BLE reserves the right to modify these Terms & Conditions at any time.
Continued use of the Website following any changes constitutes acceptance of the updated Terms.

18. Governing Language

These Terms & Conditions are provided in English and may be accompanied by an Arabic version.
In the event of any discrepancy, the Arabic version applicable within the United Arab Emirates shall prevail.